Caring for your eBike may seem confusing at first, however, if you follow these simple "do's/dont's", you can help ensure your eBike is running safely and like new for many years to come! If you have any additional questions about your eBike's maintenance, please text us at 801-693-4378.
- Charge your bike's battery at room temperature in a dry location where a smoke detector is installed.
- Store your batteries in a dry location at room temperature at approx. 30%-60% charge status.
- Remove the battery from the bike before cleaning it with a damp cloth. Clean and lightly grease terminals.
- Insert a fully-charged battery just before use when riding in cold weather. Consider using thermal protective covers for longer rides in colder weather (particularly below 32 °F).
- Service your eBike just like any other bike (see our recommended service intervals here).
- Store your battery at or above 86 °F ambient temperature.
- Store your battery for prolonged time at a fully-charged or fully-discharged state.
- Park your eBike in direct sunlight.
- Leave the battery inserted in the bike while traveling in a bike rack
- Clean your bikes components with direct water contact.
- Attempt to modify the motor or battery system in any way.
- Spray water directly on the LCD display, a simple wipe will do.
How to Dispose of your eBike's Battery?
Millions of electric bikes are being ridden on roads and trails across the U.S., helping Americans replace car trips, reduce their personal carbon footprint, and access the countless benefits and joys of the great outdoors. With those bikes, there are also millions of lithium ion batteries that will need to be properly managed at their end of life.
The bike industry came together as the first transportation industry to establish a battery recycling program to reduce negative impacts on our planet by removing e-bike batteries from our waste streams. This new program, powered by Call2Recycle and endorsed by PeopleForBikes, has already recycled more than 36,000 pounds of batteries.